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Let's cut to the chase: Barb is amazing !!!! I 100% recommend her to anyone who is searching for a well thoughout trip, a responsible and trustworthy agent who is going to tell you how it is. She has the best intentions and your interest at heart. She puts passion and time into planning your trip. My boyfriend and I were searching for a cruise to go on in order to escape reality. (We are in our mid 20's) This was our first time using an agent as we usually book it ourselves, however After my experience with Barb I will never use anyone else. She did an outstanding job. We did an 8 day river cruise in the northern part of Portugal stopping in Porto, Bitetos Regua and more ! We started in a bus in Lisbon which is such a fun city with so much life and after Touring Lisbon we took that bus up to Porto. Porto is where we boarded our ship to start the river cruise. The 8 days consisted of stopping off daily in the towns of Portugal to experience the culture, have fancy delicious dinners and tour around. We did everything all planned by Barb !!! One day we had dinner in Bitetos, and the next we did tours of gardens and castles in Regua it was amazing ! We also had excursions to visit castles and the beautiful architecture featured in these buildings. We were surrounded by Portugals culture. We also had lots of down time on the boat and free time in towns to do as we please. My boyfriend and I mostly went to the beaches, talked to locals, ate at local restaurants, he played soccer with the kids in town while I focused on perfecting my tan. I could go on and on about our trip because it was just perfectly planned our by Barb. She thought of things that I did not know is possible, she knew where to go, what to do, how to do it and the cheapest way to do it. She was there with us every step of the way. Barb knows what she was doing and she does it well. She is also In charge of planning our trip to San Francisco next year!